For a Free, easy product return call us or send a text to 509-593-3300 and request a product return. We will contact you with return instructions and refund details. You may return most new, unopened items within 30 days of delivery for a full refund.
How Refunds are issued
If you're receiving a refund after we have received your item, it may take an additional three to five business days to process your return fully and issue your refund.
Once we issue your refund, it may take additional time for your funds to be made available in your account by your financial institution. See the following for more details.
Refund Method/Refund Time (After Refund Is Processed)
Credit card-Three to five business days
Debit card-Up to 10 business days
Prepaid credit card-Up to 30 days
Note: Refund timing to a prepaid card depends on the issuer of the card. The refund can take up to 30 days to process based on the policy of the issuer.